Tag: "#help"

When shouldn’t I help in #help?

We really appreciate everyone who hangs out in #Help and is eager to try to help others but there are some instances when you shouldn’t get involved and instead allow the WyldRyde Staff and official helpers (halfops and higher) deal with the problem. Some examples of serious issues where it would be best for you [...]

Emergency Staff Paging System

We understand that sometimes a chat channel might get out of control and that you might need the assistance of a WyldRyde Staffer. Be it for flood bots, a user evading bans, or if someone is otherwise violating the WyldRyde IRC Network Terms of Service. While the preferred method for requesting help will always be [...]

Why do some IRCOps refuse to answer my messages?

IRCOps are often busy doing many things while they are on IRC. Some are at work, or they could be working with a server-related issue. Others may either be busy talking to friends, or away from the computer for a while. And quite honestly, many do not answer private messages from people they do not [...]

I go to #help and no-one helps me!

The WyldRyde operators and helpops (Staff) give up their free time to help support WyldRyde, and may not necessarily be online or at their keyboard when you visit #help. If you do not get a response hang around until you see one say something or try again at a different time of the day. The [...]